Delivery & Shipping Information

For Australian customers

Please choose Express Post $13.00 shipping option (with tracking texted to your Mobile) to avoid disappointment, especially if it is a larger order. We are strongly suggesting to choose the Express option due to COVID for all orders.

(Approx. 3-4 Bus days)

Flat Rate shipping option (with tracking) is $9.00

(Approx. 5-7 Bus days)

Please double check that your shipping address is correct as we cannot be held responsible for un-delivered orders due to incorrect delivery details.

If Kiddies Food Kutter makes an error we will rectify it immediately, please email orders@kiddiesfoodkutter.com or use the Help button on the bottom right hand corner.

Ensure you have included your Mobile Number for tracking purposes.

We offer a Flat Rate postage cost is just $9, Express is $13 both with tracking, for orders anywhere within Australia. 

On promotions, coupon codes and offers there is strictly no exchange for colours, where we choose randomly, or refunds. We reserve the right to cease any promotion, coupon codes or special offers at any time.  NOTE: There is a help button on the bottom right hand side of each page of the website for questions.

 

Please choose carefully. No Coupon Code inserted – then,  sorry no offer.

It is your responsibility at checkout to double check that the Code is there before paying. Remember these are special offers and any changes take time to administrate and we may of already picked and posted.

If you place an order on this site you accept/adhere to these conditions.

We despatch orders daily and aim to post your order within 1 business day of receiving it. We send our orders from our metro Melbourne headquarters, so if you live in VIC, NSW or SA, in most cases you will receive your order within 2 to 5 business days. If you live in a regional area or WA/NT, please allow up to 8 business days to receive your order. We post all orders via Australia Post.

If you require your order within a shorter timeframe, please choose the Express Post option at the checkout. Express Post is available for a small additional charge and your order will usually arrive within 1 to 2 business days of us posting it to you (read more about Australia Post’s Express Post Guarantee here).

For international customers:

Yes, we ship internationally! We have distributors in the US, Canada and Europe to ensure postage is cost effective and efficient. Your exact postage cost will be calculated at the checkout, however as a guide please see details below.

Canada: we will send your order locally from our Canadian office for approx CA$15.00*

Ireland: Due to COVID, we will send your order from our Melbourne office for approx EU€10* 

USA: Due to COVID, we will send your order from our Melbourne office for approx US$15.00*

Europe: Due to COVID, we will send your order from our Melbourne office for approx EU€10*

*Large or bulk orders may incur additional shipping costs.

Please note we are not responsible for any additional customs or courier charges once the parcel leaves our warehouse. We cover the cost of shipment, but do not cover any country specific Custom checks, Import Duties, or Clearance Certificates required for your specific country.

Postage for bulk, fundraising & wholesale orders:

We will post your products to any Australian address for a flat rate of AU$25, which includes an Express Post bag with tracking. Fundraising remains at $15 Express.

For bulk, wholesale and fundraising orders for international addresses, please contact us for a shipping quote.

Questions? Please contact us.

If you have any queries about shipping or postage, please contact us. We’ll get back to you within 24 hours.