Delivery & Shipping Information
For Australian customers
NOTE:- Due to COVID Lockdown, we are strongly suggesting that you choose the Express option to avoid disappointment.
During this time we will NOT be refunding or resending orders if you choose the flat shipping option of $5, as it will arrive.
Please double check your shipping address is correct as we can not be held responsible for un-delivered orders due to incorrect delivery details.
We offer a flat rate postage cost of just $5 for orders anywhere in Australia.
We despatch orders daily and aim to post your order within 1 business day of receiving it. We send our orders from our metro Melbourne headquarters, so if you live in VIC, NSW or SA, in most cases you will receive your order within 2 to 5 business days. If you live in a regional area or WA/NT, please allow up to 10 business days to receive your order. We post all orders via Australia Post.
If you require your order within a shorter timeframe, please choose the Express Post option at the checkout. Express Post is available for a small additional charge and your order will usually arrive within 1 to 2 business days of us posting it to you (read more about Australia Post’s Express Post Guarantee here).
For international customers:
Yes, we ship internationally! We have distributors in the US, Canada and Europe to ensure postage is cost effective and efficient. Your exact postage cost will be calculated at the checkout, however as a guide please see details below.
Canada: we will send your order locally from our Canadian office for approx CA$5.00*
USA: we will send your order locally from our US office for approx US$6.00*
Europe: If you’re shopping within Europe, we will send your order locally from our Ireland office for approx EU€3.50*
*Large or bulk orders may incur additional shipping costs.
Postage for bulk, fundraising & wholesale orders:
We will post your products to any Australian address for a flat rate of AU$25, which includes an Express Post bag with tracking. Fundraising remains at $15 Express.
For bulk, wholesale and fundraising orders for international addresses, please contact us for a shipping quote.
Questions? Please contact us.
If you have any queries about shipping or postage, please contact us. We’ll get back to you within 24 hours.